Having issues with your Philips television? Don’t worry, you’re not alone. We have just the right tips for you for Philips televisions troubleshooting.
Many people have encountered problems with their Philips televisions and are looking for ways to fix them.
Whether it’s a display issue or the TV won’t turn on, there are some basic troubleshooting techniques that can be used to get your television back up and running in no time.
In this article, we will provide five tips on how to troubleshoot your Philips TV so you can enjoy all of your favorite shows again!
Philips Televisions Troubleshooting – Power Trouble
Philips televisions are designed to be user-friendly and intuitive, but trouble with power can arise from time to time.
In this instance, Philips recommends that the TV should have an indicator light on the front of it when it is receiving power. If that light isn’t present, then several steps can be taken to rectify the problem.
First, check if the TV itself is appropriately plugged in and has a secure AC cord connected to it.
Second, try plugging a different device into the same outlet to confirm it is working properly.
Third, try using a new battery in your remote and test both its power and the rest of the TV panel’s power too.
Philips’s troubleshooting granularity helps ensure any power issues can be quickly and easily addressed with just a few steps; problem solved!
Philips Televisions Troubleshooting – Picture Trouble
When connecting to your TV, it is important to ensure that all of the connections are secure and correct. Double check to make sure that the cables are connected properly and not just in the general or wrong vicinity. If you find the picture is distorted, stretched out, or the colors explainably off, there are a few options to ensure you get the best possible image. Make sure your TV is set to the proper AV input and then adjust the format as needed (there might even be an option for automatic). Also look into using a calibration disc such as Digital Video Essentials for more in-depth color settings adjustments – trust us, it’s worth it!
Philips Televisions Troubleshooting – HDMI Trouble
When you’re setting up your HD entertainment system, it’s important to be sure that your HDMI connection is secure. HDCP, or high-bandwidth digital-content protection, is a necessary component of enjoying a high-definition picture and sound experience. If you’ve connected an HDMI device, such as a Blu-ray player, and find that you’re not getting a picture at all, it likely means the authentication of HDCP has failed. To resolve this, try swapping to a different input port and then back again – if that doesn’t do the trick, turn off both the TV and the device in question. Once they’ve been powered down, start by powering on the device first; once its display shows up, turn on the TV.
Sound Trouble
Is your TV not making any sound? Don’t reach for your phone to troubleshoot just yet! Before you make that call, start with the basics and make sure your television is not on mute. If you’re using a remote, try raising or lowering the volume from both the remote and the television to see if anything happens. Next, double-check all audio connections including HDMI cables or other connectors to make sure they are tightly connected and no headphones are plugged in. After that, check if the speakers on the TV itself are turned off. Lastly, if you are using an HDMI cable, go into the settings of your input device like a Blu-ray player or gaming console and make sure the HDMI audio is turned on correctly. This way you can narrow down what could be causing the issue with your soundless TV.
Serious Trouble
If you’re having an issue with a Philips product the best contact method is to call Philips customer support. The dedicated support line – (888) 744-5477 – is available Monday through Friday from 8am to 11pm EST, and even on Sunday between 9am and 6pm EST. Unfortunately, you won’t be able to get help via the telephone on Saturdays. In addition, Philips also provides tech advice and solutions through their website; resources can be found in the pertinent section of the site. Get in touch with Philips and they’ll have you back up and running with your device in no time!
Conclusion
Philips television troubleshooting can be a daunting task, but with the right information and knowledge of basic techniques it doesn’t have to be.
Whether it is power issues or HDMI connection problems, by following the steps outlined in this article you will hopefully get your Philips TV back up and running soon!
If all else fails don’t hesitate to contact Philips customer support for assistance. With their help (and ours!) you’ll be able to enjoy your favorite shows again in no time. Happy viewing!